Shipping policy

Shipping Policy

🚚 FREE Standard Shipping on all USA orders over $45!

Estimated Delivery Timeline: Because we craft each item with care, please allow:

Production Time: 2-5 business days     

Shipping Time (USA): 3-6 business days              

Total Estimated Wait: 5-11 business days (Usually arrives sooner!)                                       

📦 MULTIPLE SHIPMENTS (For Bundle Orders) To ensure your custom items reach you as quickly and safely as possible, your order may arrive in separate packages. > For example, our premium ceramic mugs require special reinforced packaging to prevent breaking, while our soft bandanas are shipped in eco-friendly mailers. If you ordered a Bundle Set (e.g., a Bandana + a Mug), they will likely be shipped separately. Don't panic if one arrives before the other—the rest of your winning gear is right behind it!

Customs Duties and Taxes (International Orders): For international fans, please be aware that your shipment may be subject to import duties and taxes once a shipment reaches your country. Pitch & Paw is not responsible for these additional charges; they must be borne by the customer.

Good things take time. Thank you for supporting sustainable, made-to-order fashion!